Privacy Policy
At Elijah's Heart House, we are committed to protecting the privacy and personal information of every visitor, donor, volunteer, and family we serve. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, elijahshearthouse.org, interact with our services, or communicate with us online.
Elijah’s Heart House is a nonprofit organization dedicated to supporting families and individuals through compassionate care, community resources, and supportive services. Our website is designed to provide information about our mission, programs, events, volunteer opportunities, and ways to support our work.
Information We Collect
We may collect personal information in the following ways:
Information You Voluntarily Provide
You may choose to provide personal information when you:
Fill out a contact form
Make a donation
Subscribe to our newsletter
Register for an event
Apply to volunteer
Request assistance or services
Communicate with us via email or forms on our website
This information may include:
Name
Email address
Phone number
Mailing address
Donation information
Any information you voluntarily submit in forms or messages
Automatically Collected Information
When you visit our website, certain information may automatically be collected through analytics and cookies, including:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Referral sources
This information helps us improve website performance, user experience, outreach efforts, and nonprofit communications.
How We Use Your Information
We use collected information to:
Respond to inquiries and requests
Provide services and support
Process donations securely
Send updates, newsletters, or nonprofit announcements
Improve our website and user experience
Analyze website traffic and engagement
Maintain organizational records
Comply with legal obligations
We only use personal information for legitimate nonprofit and operational purposes.
Donation Security
If donations are processed through a third-party payment provider, your payment information is securely processed by that provider. We do not store full credit card information on our servers. We encourage users to review the privacy policies of any third-party payment processors used on our website.
Cookies and Analytics
Our website may use cookies and analytics tools, including services such as Google Analytics, to better understand website traffic and improve our online presence.
Cookies are small files stored on your device that help improve browsing functionality and user experience.
You may disable cookies through your browser settings at any time.
Third-Party Links
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
How We Protect Your Information
We implement reasonable administrative, technical, and security measures to protect personal information from unauthorized access, misuse, disclosure, or alteration.
While we strive to protect your information, no online transmission or electronic storage method can be guaranteed to be completely secure.
Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 through our website without appropriate consent.
If you believe a child has provided personal information through our website, please contact us so we can remove the information.
Your Rights and Choices
You may request to:
Access personal information we may have about you
Correct inaccurate information
Request deletion of your personal information
Unsubscribe from email communications at any time
To make a request, please contact us using the information below.
Email Communications
If you subscribe to updates or newsletters from Elijah’s Heart House, you may opt out of communications at any time by clicking the unsubscribe link in emails or contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Elijah’s Heart House
Website: elijahshearthouse.org
Email: infot@elijahshearthouse.org
By using this website, you consent to the terms outlined in this Privacy Policy.